Privacy Policy

At FYO, we are committed to protecting your privacy. This Privacy Policy explains what data we collect when you use our website and services (including booking for Individuals or Companies), how we use it, and the choices you have. By using our site or submitting a form, you agree to this Policy.

1) Information We Collect

• Information you provide: name, email, phone, company (optional), notes you add in forms, selected services, and requested time slots.
• Automated data: IP address, browser type, device info, pages visited, and basic analytics (cookies and similar tech).
• Communications: messages you send via our contact form or email.

2) How We Use Your Information

• Process appointment requests, send confirmations, and coordinate with our team.
• Provide consulting services and customer support.
• Improve site performance, usability, and security.
• Send important updates (e.g., booking status). Marketing emails are sent only with consent and include an unsubscribe option.
• Comply with legal obligations and enforce our Terms.

3) Legal Bases for Processing (EEA/UK visitors)

• Contract: to deliver the services you request (e.g., bookings).
• Legitimate interests: site security, service improvement, basic analytics.
• Consent: optional cookies/marketing where required by law.
• Legal obligation: to meet applicable regulations.

4) Sharing Your Information

• Service providers: trusted vendors that help us operate the website, email delivery, analytics, or scheduling—bound by confidentiality and data-protection terms.
• Business transfers: if we undergo a merger, acquisition, or asset sale.
• Legal & safety: to comply with law, protect rights, or prevent fraud/security threats.
• We do not sell your personal information.

5) Data Retention & Security

• We keep personal data only as long as needed for the purposes above (and to meet legal/accounting requirements).
• We use reasonable technical and organizational measures to protect data. No method is 100% secure, but we strive to safeguard your information.

6) Cookies & Similar Technologies

• Essential cookies: required for site functionality.
• Analytics cookies: help us understand usage and improve features (set only with consent where required).
• You can manage cookies via your browser or through our cookie banner (if shown).

7) International Visitors

If you access the site from outside the country where our servers or team are located, your information may be processed in countries with different data-protection laws. We apply safeguards consistent with this Policy.

8) Children’s Privacy

Our services are not directed to children under 13 (or the relevant age in your jurisdiction). If we learn we’ve collected such data, we will delete it promptly.

9) Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review their policies.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version with an updated “Effective date.” Material changes may be highlighted on the website.

11) Contact Us

If you have questions about this Policy or our data practices, contact us at:
Email: info@example.com   |   Phone: +123-456-7890